Security and Privacy

If you have your own shipping agent in China,  please kindly tell us their contact information,  then we will contact them for your order delivery in fast time.

HYKENTE respects privacy and takes your online safety prudently. The security of your personal information is very important to us and we value your trust highly. So we guarantee that we will not sell or loan your personal information to a third party under any circumstances.

What information we collect and how to use it 
Account information: in order to achieve a smooth order process,  for all customers please tell us your personal information, including your name, shipping and billing address, phone number, email address. All these information are needed for the goal of providing an efficient, meaningful and customized shopping experience. For example, we use your personal information to: 
1. Process your order and send your tracking number. 
2. Keep you well informed about our new promotional activities and new products. 
3. Help you quickly to find your previous order when you need. 
4. Record and quickly bring up information you've given previously.
5, Identify you on our forums.
6. Help us to create contents that is most relevant to you. 

How we protect Personal Information
In order to prevent your information theft, lost and misuse, we take precautions including administrative, technical and the physical measure. Besides, our website may contain links to the third-party websites, products and service. Information is collected by the third-party, might including such things as location data or contact details, which governed by them. So we suggest you to learn more about the privacy practices of the third party. 

Questions or concerns
If you have any questions or concerns about our Security and Privacy, please free free to contact with us.